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Account Manager

Date: Dec 23, 2020

Location: Atlanta, GA, US, 30309

Company: Norfolk Southern Corp.

Requisition 20494: Account Manager 


Job Description

Primary Purpose:

Maintains and increases business levels with assigned accounts in a designated commodity groups in order to increase volume and revenue for Norfolk Southern.


Principal Duties:

  • Makes sales calls and document results in STARs.
  • Develops business plans.
  • Negotiates pricing plans.
  • Provides accurate and timely reports regarding market and customer specific conditions.
  • Assists industrial development for expanded and new industry, tracing, and expediting shipments as necessary.
  • Reviews equipment needs and asset utilization.
  • Assists in track leases and working with other departments as necessary in achieving goals to meet or exceed customer expectations.

Job Related Experience:

   Minimum Level:  3-5 years

   Preferred Level:  6-10 years


   Preferred Level:  Bachelor's Degree (MA, BA)

   Preferred Majors:

  • Business
  • Business - Business Administration and Management
  • Business - Marketing Management and Research
  • Business - Transportation Operations / Logistics


Licenses / Certifications:

   Required:  None listed

   Preferred:  None listed

Technical Skills: None listed

Skills and Abilities:

  • Written Communication
  • Planning and Organizing
  • Customer Service
  • Communication Skills
  • Persuading Others

Career Path:

   Predecessor Jobs:

  • Customer Service Representative
  • Marketing Product Manager
  • Revenue Accounting Representatives
  • Trainmasters

   Future Jobs:

  • National Account Manager
  • Product Manager
  • Sales or Marketing Director

Work Conditions: 

Environment:  Office

Shift Work:  No

On-Call:  Yes

Weekend Work:  Yes

Travel Required:  3 - 5 Days per Month

New Headquarters – Atlanta, GA


Norfolk Southern is in the process of constructing a vibrant & modern corporate HQ in Midtown Atlanta, GA. Our HQ is scheduled for completion in the summer of 2021. To check out a sneak peek, we’ve linked a playlist below.





Company Overview


Norfolk Southern Corporation (NYSE: NSC) is a Fortune 300 organization and one of the nation’s premier transportation companies. Its Norfolk Southern Railway Company subsidiary operates approximately 19,500 route miles in 22 states and the District of Columbia, serves every major container port in the eastern United States, and provides efficient connections to other rail carriers.


We are a team of more than 20,000 employees working together to maintain our reputation as "The Thoroughbred of Transportation." As an industry leader, Norfolk Southern offers a competitive salary and an excellent benefits package.


At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.


Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation and, gender identity. Together, we power progress. More information can be found at NS-EEO



Don’t just work here, Thrive here.

Nearest Major Market: Atlanta