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Client/Technology Support Fall Intern 2023

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Date: Mar 7, 2023

Location: Atlanta, GA, US, 30308

Company: Norfolk Southern Corp.

#LI-JK1INTERN

 

A Day in the Life of a IT - Network Operations Intern:

 

Work Schedule:

  • Monday to Friday
  • 7:00AM to 4:00PM 
  • During the months of September - December

 

As an Intern within our Information Technology Department, you will have the opportunity to be involved with a variety of enterprise applications, web applications and field operations to help support and facilitate train operations. You will also be working on enhancing unique and exciting systems that support business operations including train management and control systems, geographic information systems and maps, complex event management, customer support systems and may include support, troubleshooting and problem resolution skills.

Responsibilities include the following:

  • Group Policy Management and SCCM Management
  • Network Operations Center Support (Train Dispatch Center)
  • Autopilot and Intune / Azure AD Management
  • Comanaged Vulnerability Management with IT Security
  • Field Services Support of End User Devices and New Technology Deployment
  • Asset Management and IT Lab Support

What makes a successful IT - Client Technology Intern?

  • Interfacing with customers, business partners, IT team members to resolve business issues.
  • Articulate technical and business elements of the job function.
  • Strong communication skills both verbally & written.
  • Have the aptitude to learn new skills, interact with and engage with peers, management, and business partners.

Preferred Skills:

  • Group Policy and SCCM
  • Autopilot and Intune with Azure AD'
  • PowerShell Experience and scripting
  • USMT, MDT
  • Service Now
  • Windows 10/11, Office 365, MacOS

Education:

 

You will be enrolled in a Bachelor’s Degree (BS) program at the time of the Internship.

Preferred Majors: Computer and Information Sciences, Computer Engineering, Management Information Systems, or a similar field.

Coursework in Information Security and/or Information Assurance a plus

 

Compensation:

  • Freshman Year $3,430
  • Sophomore Year $3,768
  • Junior Year $4,107
  • Senior Year $4,347
  • Masters Year $5,126
  • PHD Year $5,960

 

You must be able to work in our midtown Atlanta HQ for 3 months in the Fall of 2023

 

Relocation assistance is not provided, but Norfolk Southern does offer a Living Stipend of $850/month, which is taxed, to those who qualify.

Company Overview

Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country’s population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting www.NorfolkSouthern.com.

At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.

Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.

Effective December 8, 2021, NS has paused its implementation of the COVID-19 vaccine mandate given the dynamic legal proceedings.  The ultimate outcome of the federal contractor vaccine mandate is yet to be determined. It is still possible that the mandate, as it applies to NS, could be upheld in court in the near future. If the mandate is upheld, NS employees will be required to be vaccinated or have an approved medical or religious accommodation.


Nearest Major Market: Atlanta