Communications Manager

Requisition 38128: B3 - Communications Manager 

A resume helps you stand out to hiring managers and recruiters; your resume communicates your experience and your brand. While it is not required, we encourage you to include an up-to-date resume along with a  job application to give you the best opportunity to be considered. A complete resume helps us to better understand your unique  background, relevant experiences, and passions. We look forward to learning about you.

Job Description

The Communications Manager will support communication campaigns and planning that advance Norfolk Southern’s story with external stakeholders, reporting to the AVP of Strategic External Communications. Support the day-to-day communications team activities and priorities including media relations, issues management, media monitoring/research, awards tracking and submissions, community impact and local initiatives.

Responsibilities

• Assist AVP of Strategic External Communications with development and execution of proactive and reactive communications plans.
• Partner with colleagues across internal and external communications team to assist in development and execution of earned media strategies and management of issues to minimize impact on the brand.
• Support media relations efforts through research and development of materials including statements and talking points to ensure responses to incoming media inquiries are done in a timely manner.
• Coordinate and collaborate with peers and partners across the enterprise to advance storytelling opportunities in support of business priorities.

Requirements

• Undergraduate degree or higher in communications, public relations, journalism, mass communication, or related area.
• Minimum of 3-5 years communication experience in a corporate, political, or agency setting.
• Possesses strong writing skills with ability to take complex concepts and corporate vernacular into easily digestible stories that resonate with key audiences.
• Experience among various communication disciplines, including media relations.
• Comfortable working on tight deadlines and possesses a strong sense of urgency.
• Strong organizational skills with ability to juggle multiple projects simultaneously while meeting deadlines and commitments.
• Takes initiative to identify new processes and ways of working that creates efficiency and delivers positive results for the brand.
• Displays a solid understanding of the use of communication research, measurement, and data analytics in the development of communication strategies.
• Possesses the journalistic instincts and creative ability to identify and tell compelling stories that move the business forward.
• Proven ability to collaborate effectively with team and business peers to achieve results.

Work Conditions

Environment: Hybrid (Atlanta, GA) ShiftWork: No On-Call: Yes Weekend Work: No Travel Required: 0 - 2 Days per Month

Company Overview

Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country’s population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting www.NorfolkSouthern.com.

At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.

Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.