Compliance Investigator

Requisition 39153: B4 - Compliance Investigator 

Please note, applying for a position outside of your department will require a departmental release.

A resume helps you stand out to hiring managers and recruiters; your resume communicates your experience and your brand. While it is not required, we encourage you to include an up-to-date resume along with a  job application to give you the best opportunity to be considered. A complete resume helps us to better understand your unique  background, relevant experiences, and passions. We look forward to learning about you.

Primary Purpose:

The compliance investigator plans and performs concurrent investigations and compliance projects. Responsibilities include planning and executing investigations of all allegations of wrongdoing, communicating with management, continuous monitoring for fraud prevention, development, coordination, and implementation of an annual ethics awareness communication and training plan. The investigator builds and cultivates effective business relationships.

Principal Duties:

• Provides coverage for answering the Ethics and Compliance Hotline
• Determines and communicates with the appropriate department to address hotline complaints if outside of Ethics & Compliance
• Reviews, documents, and investigates, as appropriate, all allegations of suspected wrongdoing, including theft, fraud or other violations of NS policy or the law
• Researches and provides company policy advice as appropriate for Hotline requests
• Accurately reports investigative findings to management and human resources in a timely manner
• Testifies in formal company hearings and criminal / civil court proceedings
• Provides input for development of data analysis activities and participates in review to detect fraud
• Participates in development of online and live training modules and formal communications for corporate-wide distribution on a variety of ethics and compliance topics
• Presents live and virtual Ethics and Compliance education classes and events
• Assists the Ethics & Compliance team with the development, launch, and completion of the annual Thoroughbred Code of Ethics questionnaire
• Assists the Ethics & Compliance team in the review of responses and communication of results to management
• Supports the department in creating and maintaining internal web content and communications in support of the approved Ethics & Compliance annual communication plan
• Establishes and maintains good working relationships across all departments
• Seeks appropriate developmental opportunities and continuing education required to obtain and maintain professional certifications and support departmental goals 

Job Related Experience:

Minimum Level: 1-2 years

Preferred Level: 3-4 years

Education:

Preferred Level:  Bachelor's Degree (BA, BS)

Preferred Majors:  Accounting, Business Administration, Internal Audit, Business Management, Criminal Justice Finance, Data Analytics

Licenses / Certifications:

Preferred: One or more of the following:

• Certified Fraud Examiner (CFE)*
• Certified Compliance and Ethics Professional (CCEP) *
• Certified Public Accountant (CPA)
• Certified Internal Auditor (CIA)
• Certified Information Systems Auditor (CISA)

* Compliance Investigators are expected to successfully attain Certified Fraud Examiner (CFE) within 12 months of appointment, and successfully attain Certified Compliance and Ethics Professional (CCEP) within 18 months of appointment.

Technical Skills:

• Extensive experience with Microsoft Office Suite
• Experience with data extraction, transformation, and analysis tools (Excel, MS Analysis, Spotfire, Alteryx, ACL, SQL, etc.)
• Experience with data visualization tools (Excel, Spotfire, Tableau, etc.)
• Understanding of NS policies, processes, and controls
• Experience with admission seeking interviews and techniques

Skills and Abilities:

• Analyzing Problems
• Problem solving
• Experience with admission-seeking interviews and interrogation

• Written and oral communication skills

• Persistence and resilience
• Public speaking, presentation skills

Career Path:

Predecessor Jobs:

Staff Auditor, Internal Auditor

Future Jobs:

Senior Compliance Investigator

Senior Internal Auditor

Environment: Office

Shift Work: No

On-Call: Yes

Weekend Work: Yes

Travel Required: 3-5 Days per Month

Company Overview

Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country’s population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting www.NorfolkSouthern.com.

At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.

Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.