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Corporate Communications Manager: Editorial

Date: Jun 20, 2022

Location: Atlanta, GA, US, 30308

Company: Norfolk Southern Corp.

Requisition 33089:

#LI-Hybrid #LI-EB23 


Job Description

Are you passionate about storytelling and the power it has to unite audiences around a shared vision? Are you a wordsmith with the ability to simplify complex topics in a way that inspires and engages your readers? We are a Fortune 300 company searching for a talented writer with the ability to engage a variety of audiences across multiple channels, including but not limited to corporate intranet, social media, blogs, and other corporate channels.

Principal Duties:

  • Generate original content that advances the mission and strategic goals of the company through interviews with employees at all levels of the company, from the C-suite to front-line operations.
  • Produce and edit customer-facing materials, in-house correspondence, and technical documentation.
  • Create compelling stories chronicling news at Norfolk Southern-- including researching, drafting copy and securing stakeholder interviews, reviews, and approvals -- to highlight company achievements, new service offerings, and other newsworthy developments.
  • Create content on a regular basis for our corporate intranet (MyNS) and our mobile workforce communication platform (FORGE,) highlighting the accomplishments of our people, strategic business initiatives, and information that engages our employees.
  • Contribute to the production of the company’s annual report for shareholders, our annual ESG report, and a range of other corporate communication campaigns.
  • Write scripts for both internal and external company-produced videos.
  • Draft talking points for speeches by senior leaders.
  • Collaborate closely with senior leaders to understand and create executive talking points, ensuring that messaging is aligned, corporate branding is maintained, and overarching strategies are included.

Job Related Experience:

  • Minimum Level: 3-5 years
  • Preferred Level: 7-10 years.
  • A background in print or online journalism is a plus.


Preferred Level: Bachelor's Degree: Journalism, English, Writing

Technical Skills

  • Microsoft Office Products
  • Familiarity with content management systems

Skills and Abilities:

  • Superior writing skills
  • A knack for storytelling
  • Strong familiarity with AP Style
  • Attention to detail and ability to multi-task and prioritize under tight deadlines
  • Build collaborative relationships
  • Management
  • Accountability
  • Communication skills

Work Conditions

Environment: Hybrid 

Shift Work: No

On-Call: Yes

Weekend Work: Yes

Travel Required: 0 - 2 Days per Month,

Company Overview

Norfolk Southern Corporation (NYSE: NSC) is a Fortune 300 organization and one of the nation’s premier transportation companies. Its Norfolk Southern Railway Company subsidiary operates approximately 19,500 route miles in 22 states and the District of Columbia, serves every major container port in the eastern United States, and provides efficient connections to other rail carriers. Norfolk Southern is a major transporter of industrial products, including chemicals, agriculture, and metals and construction materials. In addition, the railroad operates the most extensive intermodal network in the East and is a principal carrier of coal, automobiles, and automotive parts.


At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.


Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.


Effective December 8, 2021, NS has paused its implementation of the COVID-19 vaccine mandate given the dynamic legal proceedings.  The ultimate outcome of the federal contractor vaccine mandate is yet to be determined. It is still possible that the mandate, as it applies to NS, could be upheld in court in the near future. If the mandate is upheld, NS employees will be required to be vaccinated or have an approved medical or religious accommodation.

Nearest Major Market: Atlanta