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Fall 2019 Operations Service Analyst Internship

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Date: May 28, 2019

Location: Atlanta, GA, US, 30309

Company: Norfolk Southern Corp.

Requisition 11527: Fall 2019 - CS 

Posting Start Date: 04/01/2019

A Day in the Life of an Operations Analyst Intern

An Operations Analyst intern is a high performing candidate with business and analytical skill sets.  Our interns will be introduced to many aspects of railroad operations and the role that Norfolk Southern plays in the supply chain of America’s industry.   Assignments may include data mining, statistical analysis, operational metrics and measurement, simulation or mathematical modeling.  Our interns will work on several projects through to implementation during their 10 -12 week cycle.  They will work with a group of professionals who provide ideas, oversight and vision for the corporation as a whole.  Through this experience, candidates will be in the crossroads of railroad service operations and data analytics.


What makes a successful Operations Analyst Intern?

  • Attention to detail and commitment to accuracy
  • Solid interpersonal skills along with the ability to receive and grow from constructive feedback
  • Ability to manage time, prioritize work demands effectively, and meet deadlines without sacrificing standards of work
  • Ability to interact with various levels of management while being positive and professional
  • Excellent customer service skills including conflict resolution
  • Willingness to learn railroad operations to effectively manage their role
  • Willingness to perform all duties while working various shifts that support a 24/7 operation
  • Willingness to study reference materials, ask questions and resolve problems



Freshman (27 or fewer credits) - $2,500/month

Sophomore (28 to 59 credits) - $2,800/ month

Junior (60 to 89 credits) - $3,000/month

Senior (90 or more credits) - $3,300/month

Graduate Student - $3,666/month


*Living stipend of $850/month is available to those who qualify.


  • Pursuing a Bachelor’s/Master’s Degree
    • Preferred Degree Paths: Supply Chain Logistics, Business, Liberal Arts, and majors in a similar field of study will be considered


Company Overview

Norfolk Southern Corporation (NYSE: NSC) is one of the nation’s premier transportation companies. Its Norfolk Southern Railway Company subsidiary operates approximately 19,500 route miles in 22 states and the District of Columbia, serves every major container port in the eastern United States, and provides efficient connections to other rail carriers. Norfolk Southern operates the most extensive intermodal network in the East and is a major transporter of coal, automotive, and industrial products.

We are a team of more than 28,000 employees working together to maintain our reputation as "The Thoroughbred of Transportation". As an industry leader, Norfolk Southern offers a competitive salary and an excellent benefits package.

Norfolk Southern is an equal opportunity employer including veterans and disabled.

Nearest Major Market: Atlanta

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