Group Manager - MKT Research & Forecasts

Requisition 38851: B5 Group Manager - MKT Research & Forecasts 

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Note for Safety-Sensitive Positions: Any safety-sensitive position with Norfolk Southern will require the following pre-employment screenings:

• FRA Drug and Alcohol Screen
• Medical Screening
• Background Check

Norfolk Southern offers a unique opportunity to be part of our proud legacy that spans nearly 200 years. We are a customer-centric, operations-driven team dedicated to advancing safety, serving communities, and driving innovation for tomorrow's rail.  As part of Norfolk Southern, you’ll join a collaborative team where there are opportunities for growth across the organization. We are building a culture where everyone can thrive by owning and driving exceptional results, being humble and leading with trust, serving our customers with excellence, and collaborating and coaching to win.

Primary Purpose:

Manages the research and detailed analysis of economic trends as they relate to Norfolk Southern’s performance.  Translates external economic data into actionable data for Norfolk Southern’s Commercial Marketing team.  Develops and maintains the economic outlook for Norfolk Southern’s Chief Commercial Officer.  Acts as an internal consultant for Norfolk Southern’s business group to identify and research new market opportunities.

Principal Duties

• Analyzes the business, competitive, and economic climates, and their potential effects on the business of Norfolk Southern.
• Stays current on economic seminars, webcasts, and research writings from leading economists and external economic data providers. 
• Synthesizes the latest economic commentary and data in presentations and written reports to be shared with senior leadership and NS Marketing.  
• Leverages key data subscriptions to enhance research findings and provide data-driven feedback on the economy.
• Prepares key presentations and materials for the Chief Commercial Officer of Norfolk Southern.
• Monitors Norfolk Southern's performance to internal forecasts, analyzes variances, and advises marketing groups of significant deviations.
• Conducts the annual customer survey to measure customer satisfaction and engagement.
• Assists Norfolk Southern’s Commercial Marketing team with business development opportunities and market research

Job Related Experience:

Minimum Level: 3-5 years Preferred Level: 6-10 years

Preferred Level: Master's Degree (MBA, MS, MA, BBA)

Preferred Majors:

• Economics
• Business - Business Administration and Management
• Banking and Finance - Finance

Technical Skills:

• MS Excel/Spreadsheets
• MS PowerPoint/Presentations
• MS Access/Database Development
• MS Word/Word Processing
• SQL Queries

Skills and Abilities:

• Intellectually curious
• Detail oriented and highly organized
• Maintain a high level of flexibility and adaptability
• Strong communication skills – both written and verbal
• Proven ability to work in a fast-paced environment
• Capable leadership qualities

Predecessor Jobs:

• Manager marketing research & Economics
• Senior market Manager
• Account Manager

Future Jobs:

• Manager Business Development
• Manager Finance
• Manager Accounting
• Manager Strategic Planning
• Director marketing research & Economics
• Director marketing

Work Conditions

Environment: Office

Shift Work: No

On-Call: No

Weekend Work: No

Travel Required: 0 - 2 Days per Month,

Company Overview

Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country’s population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting www.NorfolkSouthern.com.

At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.

Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.