Labor Relations Officer (Railroad)
Date: Jul 28, 2025
Location: Atlanta, GA, US, 30308
Company: Norfolk Southern Corp.
Requisition 38915: B4 Labor Relations Officer
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Norfolk Southern offers a unique opportunity to be part of our proud legacy that spans nearly 200 years. We are a customer-centric, operations-driven team dedicated to advancing safety, serving communities, and driving innovation for tomorrow's rail. As part of Norfolk Southern, you’ll join a collaborative team where there are opportunities for growth across the organization. We are building a culture where everyone can thrive by owning and driving exceptional results, being humble and leading with trust, serving our customers with excellence, and collaborating and coaching to win.
Primary Purpose:
Labor Relations plays an essential role as a subject matter expert in labor and employee relations. This position is critical for fostering positive labor-management partnerships, ensuring consistent and effective administration of collective bargaining agreements across craft unions, and supporting complex negotiations that are critical to operational continuity. The role also provides expert guidance on the labor implications of daily operational decisions, helping to proactively manage risk and align labor strategy with the unique demands of railroad operations and long-term business goals.
Principal Duties
• Handles appeals of claims and grievances and disputes involving collective bargaining agreements for crafts under jurisdiction.
• Prepares arbitration briefs and acts as oral advocate for managements position in front of arbitrators.
• Prepares summary analysis and recommendations in discipline cases.
• Conducts research on labor agreements and prior National Railroad Adjustment Board decisions.
• Provides advice and counsel to line supervisors.
• Presents Carrier's position in arbitration cases.
• Interacts with general chairmen and handles claim conferences.
Job Related Experience
Minimum Level: 1-2 years
Preferred Level: 3-5 years
Education
• Bachelor's degree is required.
• Degree majors in Political Science, Economics, Industrial Relations, Organization Psychology, Personnel Management, Pre Law, HR Analytics or Business Administration is preferred.
Skills Required
• 1-2 years experience in Labor Relations or Railroad Operations.
• Experience or exposure to collective bargaining, grievance process, contract administration within labor relations and union environments.
Skills Desired
• 3+ years of HR, Labor or Employee Relations experience in complex labor relations matters within a unionized environment.
• Knowledge and understanding of political government environments, legal analysis, contractual research, or HR analytics.
• CLRP Certified Labor Relations Professional preferred.
Skills & Abilities
• Communication Skills
• Analytical Thinking
• Analyzing Problems
• Identifying and Considering Alternatives
Career Path
• Labor Relations Officer
• Senior Labor Relations Officer
• Assistant Director Labor Relations
• Deputy Director Labor Relations
• Director Labor Relations
Work Conditions
Environment: Hybrid on-site 3 days per week and remote 2 days work per week.
Shift Work: No
On-Call: No
Weekend Work: No
Travel Required: 3-5 days per month.
Company Overview
Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country’s population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting www.NorfolkSouthern.com.
At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.
Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.
Nearest Major Market: Atlanta
