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Sr. Tech Engineer - Senior Mainframe Systems Programmer

Date: Jan 30, 2023

Location: Atlanta, GA, US, 30308

Company: Norfolk Southern Corp.

#LI-JK1 #LI-Hybrid

Job Description:

Norfolk Southern is seeking a highly motivated self-starter as a Mainframe Systems Engineer to oversee and administer the corporate mainframe environment.   The successful candidate will be proficient working in and supporting a Parallel Sysplex mainframe environment, be familiar with mainframe performance management and tuning, work well with vendors and hardware providers, ramp up quickly on large projects, work independently to understand business needs, and design solutions to produce high availability environments.  The candidate’s primary responsibilities will include software installation, product support, and zOS administration.  The candidate’s secondary responsibilities will include working in the Sysplex environment including both hardware and software support duties, execution of projects to implement new hardware and software, and on-call support.


The location of the assignment is in the new Corporate Headquarters at 650 W Peachtree St NW in Atlanta, GA.  The position is immediately available.  We offer the ability for full-time telecommuting.  


4-yr College Degree preferably Information Systems or Computer Science or 6-8 years of experience in the field.



  • Install, maintain, and support mainframe infrastructure and software
  • Monitor and manage mainframe performance
  • Coordinate with hardware and software vendors for support and future project work
  • Create comprehensive documentation, conduct thorough testing, and follow defined change control processes
  • Provide support for mission critical application infrastructure and products
  • Effectively communicate with end-users, application programmers, co-workers, managers, and other stakeholders
  • Demonstrate a high level of initiative and attention to detail during daily operations

Skills Required:

  • Minimum of 4 years experience with mainframe hardware and software support
  • Minimum of 4 years experience with mainframe third party software installation and support
  • Minimum of 4 years experience with Cobol, JCL, and JES2. 
  • Experience with mainframe capacity planning and performance tuning
  • Experience writing test scripts and performing testing/verification of products/deliverables
  • High level of initiative and attention to detail
  • Familiarity with mainframe application development (IDE) build tools
  • Strong analytical and problem-solving skills
  • Excellent customer support skills
  • Excellent verbal and written communication skills

Skills Preferred:

  • Assembler and REXX experience is a plus
  • Familiarity with various Infrastructure software solutions, change management, scheduling, performance monitoring, etc. (ex. Zeke, Zebb, ISPW, TMON, JCLPrep, QuickRef, SAS)
  • Experience using, configuring, and providing support of storage subsystems and infrastructure
  • Experience with maintaining and operating in a Parallel Sysplex environment including sharing of DASD
  • Familiarity working with and maintaining a Coupling Facility environment.
  • Familiarity with support of Unix System Services and zOS operating system
  • Familiarity with ITIL based ticketing system from a user perspective for change, incident, and problem management

Work Conditions

Environment: Hybrid

On-Call: Yes

Weekend Work: Yes


Company Overview

Norfolk Southern Corporation (NYSE: NSC) is a Fortune 300 organization and one of the nation’s premier transportation companies. Its Norfolk Southern Railway Company subsidiary operates approximately 19,500 route miles in 22 states and the District of Columbia, serves every major container port in the eastern United States, and provides efficient connections to other rail carriers. Norfolk Southern is a major transporter of industrial products, including chemicals, agriculture, and metals and construction materials. In addition, the railroad operates the most extensive intermodal network in the East and is a principal carrier of coal, automobiles, and automotive parts.



At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.



Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.



Effective December 8, 2021, NS has paused its implementation of the COVID-19 vaccine mandate given the dynamic legal proceedings.  The ultimate outcome of the federal contractor vaccine mandate is yet to be determined. It is still possible that the mandate, as it applies to NS, could be upheld in court in the near future. If the mandate is upheld, NS employees will be required to be vaccinated or have an approved medical or religious accommodation.

Nearest Major Market: Atlanta