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Mainframe Systems Programmer Trainee

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Date: Jul 8, 2019

Location: Atlanta, GA, US, 30309

Company: Norfolk Southern Corp.

Requisition 12069: MT - IT 



Job Description

Norfolk Southern seeks a highly motivated self-starter for this role. The successful candidate will join a critical team in the ongoing day-to-day operations within the z/OS Mainframe Systems Programming group. You will learn to support and maintain the mainframe enterprise environment including the hardware, software, and operating system. Additionally, you will learn to install and support third party applications. You must work well with vendors and partner groups, work independently to troubleshoot and diagnose system related issues, and be willing to support daytime oncall, to learn, and to establish relationships with co-workers.

  • Configure, maintain, & support mission critical mainframe hardware and software infrastructure including operating system and third party software applications
  • Learn to troubleshoot and diagnose hardware and software issues within the mainframe
  • Monitor and manage mainframe performance and operation
  • Support mainframe team during project related work
  • Learn to utilize mainframe monitoring tools to manage and diagnose mainframe related issues
  • Cover daytime oncall working closely with the oncall System Programmer including daily monitoring of problem management ticket queue for reports of service issues
  • Coordinate with hardware and software vendors for support and project work
  • Create comprehensive documentation, conduct thorough testing, and follow defined change control processes
  • Effectively communicate with end-users, application programmers, co-workers, managers, and other stakeholders
  • Demonstrate a high level of initiative and attention to detail during daily operations



  • 4-yr College Degree
    • Preferred Degree Paths:in Information Systems or Computer Science and majors in a similar field of study will be considered
    • Not required but a plus: Mainframe/zOS knowledge and/or experience



Skills Required

  • Interest in installing, configuring, implementing, and supporting mainframe infrastructure in a large IT environment
  • Ability to effectively work in a group as well as an individual
  • Ability to work closely with and take instruction from a mentor or group of mentors
  • Concise verbal and written communication skills
  • Desire to learn new technologies with little to no prior knowledge
  • Ability to multitask efficiently
  • Willingness to learn new programming languages
  • Basic understanding of IT enterprise systems and how they interact
  • Basic understanding of software and hardware systems and how they differ
  • High level of initiative and attention to detail
  • Familiarity with application build tools
  • Strong analytical and problem solving skills
  • Excellent customer support skills



Skills Preferred

  • Knowledge and understanding of one or more programming languages  COBOL/JCL/Assembler/REXX a plus
  • Firm grasp of programming principles
  • Ambition to learn and self-train on one’s own by using online training and performing research
  • Experience working with vendors and customers for support and troubleshooting purposes

Company Overview

Norfolk Southern Corporation (NYSE: NSC) is one of the nation’s premier transportation companies. Its Norfolk Southern Railway Company subsidiary operates approximately 19,500 route miles in 22 states and the District of Columbia, serves every major container port in the eastern United States, and provides efficient connections to other rail carriers. Norfolk Southern operates the most extensive intermodal network in the East and is a major transporter of coal, automotive, and industrial products.

We are a team of more than 28,000 employees working together to maintain our reputation as "The Thoroughbred of Transportation". As an industry leader, Norfolk Southern offers a competitive salary and an excellent benefits package.

Norfolk Southern is an equal opportunity employer including veterans and disabled.

Nearest Major Market: Atlanta