Medical Case Coordinator

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Date: Jun 5, 2025

Location: Atlanta, GA, US, 30308

Company: Norfolk Southern Corp.

Requisition 38758: B2 Medical Case Coordinator 

 

A resume helps you stand out to hiring managers and recruiters; your resume communicates your experience and your brand. While it is not required, we encourage you to include an up-to-date resume along with a  completed job application to give you the best opportunity to be considered. A complete resume helps us to better understand your unique  background, relevant experiences, and passions. We look forward to learning about you.

 

Norfolk Southern offers a unique opportunity to be part of our proud legacy that spans nearly 200 years. We are a customer-centric, operations-driven team dedicated to advancing safety, serving communities, and driving innovation for tomorrow's rail.  As part of Norfolk Southern, you’ll join a collaborative team where there are opportunities for growth across the organization. We are building a culture where everyone can thrive by owning and driving exceptional results, being humble and leading with trust, serving our customers with excellence, and collaborating and coaching to win.

Job Description

Enable and promote data-based decision making by managing and optimizing administrative support services within a Medical Case Coordinator position.  Reviews, handles, and processes all Federal and Company physical examination results to help ensure compliance with Federal regulations and company guidelines.

Principal Duties

  • Reviews and ensures completeness of all Federal and company physical examination reports. Forwards all physical examination reports to the Occupational Health Nurse (OHN) for review.
  • Obtains necessary medical information from the applicant, employee or health care provider as directed by the OHN.
  • Tracks and monitors medical data and suspensions.
  • Coordinates periodic physical examinations per company guidelines. 
  • Interacts with internal and external customers relative to the work status of applicants and employees. 
     

Job Related Experience

 

Minimum Level: 1-2 years 
Preferred Level: 3-5 years 

 

Education 
Bachelor's degree (any) is preferred. 
Health and Medical Science majors preferred. 

 

Skills Required 

  • 1 year of exposure to medical case coordination in a medical hospital or healthcare office setting.  
  • 1 year of Microsoft MS 365 Suite (Outlook, Word, PowerPoint, Access) 

 

Skills Preferred 

  • Exposure to Occupational Health Services.
  • Regulatory knowledge of OSHA, HIPAA, and occupational health regulations.
  • Proficiency in case handling and accuracy of electronic health records. 
  • Computer system electronic documentation within SAP or similar.  
  • Certification in Case Coordination or Case Manager (CCM) 

 

Skills & Abilities Preferred: 

  • Customer Service
  • Communication Skills
  • Carefulness with Sensitive Details  
  • Building Collaborative Relationships
  • Planning and Organizing 

 

Career Path 

  • Lead Medical Case Coordinator
  • Assistant Manager, Health Services  
  • Manager, Health Services 

 

Work Conditions
Environment: Hybrid on-site and remote work per week.
Shift Work: No
On-Call: No 
Weekend Work: No
Travel Required: No 

Company Overview

Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country’s population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting www.NorfolkSouthern.com.

 

At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.

 

Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.

 


Nearest Major Market: Atlanta