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Police Communication Officer

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Date: Feb 4, 2019

Location: Atlanta, GA, US, 30309

Company: Norfolk Southern Corp.

Requisition 11181: Police Communication Officer 


Job Description

Primary Purpose:

Handles communication tasks in support of safety, security, and general law enforcement operations for the NS Police department.

Principal Duties:

  • Receives and prioritizes both emergency and non-emergency calls for railroad police services from Norfolk Southern employees, public law enforcement agencies, and the general public to ensure appropriate response.
  • Utilizes state and national computer networks to obtain criminal histories of persons encountered on Norfolk Southern's property.
  • Inputs calls for Railroad Police services in the Norfolk Southern Police Department's Computer Aided Dispatch System (CAD).
  • Monitors police field activities to ensure officer safety and to afford appropriate protection for lading, equipment and facilities to deter depredations.
  • Receives, documents, and disseminates information concerning a wide variety of high value shipments to appropriate field personnel.
  • Receives and processes complaints and other calls on Norfolk Southern's grade Crossing Hotline concerning grade crossing problems, malfunctions and other rail related incidents.

Job Related Experience:

Minimum Level: Less than 1 year Preferred Level: 1-2 years


Preferred Level: Bachelor's Degree

Preferred Majors:

None listedLicenses / Certifications: Required: None listed Preferred: Certified Police Communications Officer

Technical Skills:

None listed

Skills and Abilities:

  • Communication Skills
  • Decision Making
  • Identifying and Considering Alternatives
  • Analyzing Problems

Career Path:

Predecessor Jobs:

  • Municipal Police Dispatcher

Future Jobs:

  • Supervisor Police Communication Center

Work Conditions

Environment: Office

Shift Work: Yes

On-Call: Yes

Weekend Work: Yes

Travel Required: 0 - 2 Days per Month,

Company Overview

Norfolk Southern Corporation (NYSE: NSC) is one of the nation’s premier transportation companies. Its Norfolk Southern Railway Company subsidiary operates approximately 19,500 route miles in 22 states and the District of Columbia, serves every major container port in the eastern United States, and provides efficient connections to other rail carriers. Norfolk Southern is a major transporter of industrial products, including chemicals, agriculture, and metals and construction materials. In addition, the railroad operates the most extensive intermodal network in the East and is a principal carrier of  coal, automobiles, and automotive parts.

Norfolk Southern is an equal opportunity employer including veterans and disabled.

Nearest Major Market: Atlanta

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