Product Owner

Date: Sep 18, 2023

Location: Atlanta, GA, US, 30308

Company: Norfolk Southern Corp.

Requisition 36604: B3 Product Owner 

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Our Product Owners (PO) are key members of an Agile Product Management team. The Product Owner is responsible for writing and refining user stories as well as maintaining a prioritized backlog for the sprint team. The PO drives and facilitates user story refinement and prioritization sessions ensuring the backlog contains 2-3 sprints of ‘ready work’ for development. The role must remain highly available to the development teams during each sprint in order to answer questions and provide clarity to user stories.  
The Product Owner is also crucial in development validation and quality control. The role will write test scripts, complete product testing for the current sprint, and coordinate business owner testing for releases.  The PO will accept user stories as done, ensuring the acceptance criteria has been met.  After sprint completion, the Product Owner plays a key role in conducting the sprint retrospective with the team.
The Product Owner collaborates to ensure complete sprint demos are provided. The role supports the review of change impact. 
The Product Owner in the Intermodal and Automotive business areas serves business owners in the following business groups to deliver measurable value to each respective business group and Norfolk Southern at large:
•    Intermodal Customer Service
•    Intermodal Marketing
•    Intermodal Operations
•    Intermodal Asset Planning and Optimization
•    Automotive Customer Service
•    Automotive Marketing
•    Automotive Operations
Principle Duties
•    Draft user stories with acceptance criteria for the next 2-3 prioritized sprints or features
•    Collect business needs from the business owners
•    Develop understanding and expertise of business area domain knowledge, objectives, and goals in order to facilitate solution requirements from business owners.
•    Validate user stories with Sr. Product Owner ahead of sprint planning
•    Refine user stories in the backlog based on Sr. Product Owner guidance and business needs
•    Facilitation of meetings with business owners to validate user stories
•    Facilitation of sprint read-out to business owners at the start of each sprint to share outcome of Sprint Planning
•    Escalate impediments to Sr. Product Owner
•    Coordinate business owner testing for release
•    Write test scripts based on acceptance criteria for business owner testing
•    Complete product testing for current sprint
•    Responsible for effective sprint stand ups
•    Facilitate sprint retrospective with scrum team
Job Related Experience:
Minimum Level: Less than 1 year 
Preferred Level: 1-3 years
Preferred: Bachelor’s degree in business management, computer science or related field
Technical Skills:
•    Strong business analytics skills with the capability of identifying, analyzing, synthesizing product use data
•    Ability to connect with leadership effectively and efficiently, technical and non-technical audiences while employing a high degree of collaboration and influence.
•    Strong facilitation skills and proven ability to write concisely and clearly for different audiences
Skills and Abilities:
•    Communication
•    Critical Thinking
•    Prioritization
•    Collaboration
•    Analytical
•    Candor
•    Informed Risk-Taking
•    Creativity
•    Project Management
•    Technical/Analytical
•    Negotiation with Stakeholders

Company Overview

Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country’s population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting


At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.


Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.


Nearest Major Market: Atlanta