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B4 - Senior Product Owner - Atlanta, GA

Date: Apr 6, 2021

Location: Atlanta, GA, US, 30309

Company: Norfolk Southern Corp.

Posting Start Date: 01 April, 2021

Posting End Date: 11 April, 2021

Sr Product Owner

We are looking for a Sr Product Owner to support and drive delivery for our eCommerce/Business Portal! The role will focus on solutions to improve the customer experience for Norfolk Southern’s customers, with heavy emphasis on self-service solutions.  We are seeking an individual with passion and experience in this business area. Our Sr Product Owners are key members of an Agile Product Management team. The role is responsible for facilitating the collection of business needs from business owner and serves to translate those needs into solutions. The primary focus is forward-looking as it defines features and associated Objective & Key Results (OKRs) for the upcoming quarter using a product roadmap. The Sr Product Owner is also accountable for in-sprint delivery with close collaboration with the team Product Owner(s). Additionally, the position tracks progress against the OKRs after releases. The Sr Product Owner refines the features in the backlog for the next quarter and ensures the business needs are incorporated in the creation of user stories. The role commits user stories to the next 2 sprints during Sprint Planning and facilitates sprint demos to the business owners at the end of each sprint.

The Sr Product Owner coordinates with the business owners for the release of Change Management Plans. The position is empowered with the ultimate Go/No Go release decision.


Principle Duties:

Documents purpose and benefit hypothesis for upcoming features in a charter
Collects business needs from the business owners
Develops understanding and expertise of business area domain knowledge, objectives, and goals in order to facilitate solution requirements from business owners.
Defines features and associated OKRs for the next quarter using the roadmap
Refines features in the backlog for the next quarter
Assigns business value in order to prioritize features based on data for the next quarter
Accountable for quality of user stories to be completed and reviewed up to one week prior to Sprint Planning
Accountable for the development of user stories for the next 2 sprints in Sprint Planning and their validation
Escalates impediments as appropriate
Facilitates sprint demos to business owners at the end of each sprint
Coordinates change impacts, process, and change delivery with the business owners for a Change Management Plan for that release
Provides Go/No Go decision for that release
Tracks progress against OKRs for a 30-, 60-, and 90-day intervals after release

Job Related Experience:

Minimum Level: 1-3 years

Preferred Level: 3-5 years


Bachelor’s degree in business management, computer science or related field; Agile Product Management/Owner Certification


Technical Skills:

2+ years of relevant product management, product owner or business analyst experience in an agile software product development environment
2+ years of experience delivering software with agile scrum methodologies and other commonly used tools
Strong requirement facilitation skills and proven ability to write concisely and clearly for different audiences
Strong business analytical skills with the capability of identifying, analyzing, synthesizing product use data
Ability to effectively and efficiently connect with leadership, technical and non-technical audiences while employing a high degree of collaboration and influence


Skills and Abilities:

Oral & Written Communication
Critical Thinking
Informed Risk-Taking


Job Description

Work Conditions

New Headquarters – Atlanta, GA


Norfolk Southern is in the process of constructing a vibrant & modern corporate HQ in Midtown Atlanta, GA. Our HQ is scheduled for completion in the summer of 2021. To check out a sneak peek, we’ve linked a playlist below.




Company Overview


Norfolk Southern Corporation (NYSE: NSC) is a Fortune 300 organization and one of the nation’s premier transportation companies. Its Norfolk Southern Railway Company subsidiary operates approximately 19,500 route miles in 22 states and the District of Columbia, serves every major container port in the eastern United States, and provides efficient connections to other rail carriers.


We are a team of more than 20,000 employees working together to maintain our reputation as "The Thoroughbred of Transportation." As an industry leader, Norfolk Southern offers a competitive salary and an excellent benefits package.


At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.


Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation and, gender identity. Together, we power progress. More information can be found at NS-EEO


Don’t just work here, Thrive here.

Nearest Major Market: Atlanta