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Special Agent

Date: Apr 7, 2021

Location: Chicago, IL, US, 60617-6455

Company: Norfolk Southern Corp.

Requisition 23990: Special Agent 


Job Description

Work Conditions

Environment: Outdoor/Field

Shift Work: Yes

On-Call: Yes

Weekend Work: Yes

Travel Required: 3 - 5 Days per Month,

New Headquarters – Atlanta, GA


Norfolk Southern is in the process of constructing a vibrant & modern corporate HQ in Midtown Atlanta, GA. Our HQ is scheduled for completion in the summer of 2021. To check out a sneak peek, we’ve linked a playlist below.



Norfolk Southern is an equal opportunity employer.  Qualified applicants will receive consideration without regard to age, race, color, national origin, sex, sexual orientation, gender identity, religion, disability, status as a covered veteran, genetic information, or any other legally protected status not related to a person’s ability to do a job.  If you believe you have been discriminated against, contact the EEO Helpline at (888) TALKEEO or (888) 825-5336 or email eeonorf@nscorp.com.



It is the policy of Norfolk Southern Corporation ("Norfolk Southern") to comply with all applicable laws, regulations, and executive orders concerning equal opportunity and nondiscrimination, including but not limited to during the hiring process, and to offer employment, training, remuneration, advancement, and all other privileges of employment on the basis of qualification and performance regardless of race, religion, color, national origin, gender, age, status as a covered veteran, sexual orientation, gender identity, the presence of a disability, genetic information, or any other legally protected status. 


Employees and applicants shall not be subjected to harassment, intimidation, threats, coercion, discrimination, or retaliation in any form because they have engaged in or may engage in: filing a complaint (including a complaint of discrimination related to hiring); opposing an unlawful practice (including opposing any hiring practice they consider to be unlawfully discriminatory); assisting, testifying, or participating in an investigation, compliance review, proceeding or hearing related to federal, state, or local laws requiring equal opportunity (including with respect to alleged discrimination in hiring); or inquiring about or discussing pay.


Employees and applicants must report any complaint or concern about employment discrimination, harassment, or retaliation to their immediate supervisor (in the case of employees) or to Norfolk Southern's EEO office via telephone at 1 - 888 - TALKEEO (825-5336) or via email at eeo@nscorp.com. Norfolk Southern will accept any and all good faith complaints made by employees or job applicants to their immediate supervisor (in the case of employees) or to Norfolk Southern's EEO office.


Employees and job applicants may file complaints anonymously, and Norfolk Southern will preserve the anonymity of the complainant when requested, except as necessary to resolve the situation. Norfolk Southern will preserve the confidentiality of discrimination complaints to the maximum extent possible, except as necessary to resolve the situation, and will not publicize unnecessarily the subject matter of the complaints or the identity of the complainants.


Norfolk Southern will promptly, thoroughly, and effectively investigate all complaints of discrimination or retaliation including, as appropriate, conducting interviews with relevant witnesses, and reviewing material documents, including those submitted by the complainant or respondent, to the extent necessary to reach a reasonable conclusion concerning the allegations. Upon completion of the investigation, Norfolk Southern will inform the complainant of Norfolk Southern's conclusion and it will maintain a written record of its conclusion. Norfolk Southern will take prompt and appropriate corrective action, including and up to termination of employment, if it determines that discrimination or retaliation has occurred, including during the hiring process.


Norfolk Southern will include the substance of this mandatory guidance in every Special Agent job posting


Norfolk Southern employees should further consult Corporate Policy 305 (Equal Employment Opportunity) and Corporate Procedure 305.2 (Equal Employment Opportunity Process).