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Operations Supervisor (Entry Level) - Decatur, IL

Date: Jun 23, 2022

Location: Decatur, IL, US, 62521

Company: Norfolk Southern Corp.

Requisition 33100: MT/OST - Decatur, IL 

A Day in the Life of an Operations Supervisor

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Starting your journey here at NS means you will be provided with leadership and railroad operations training to launch your career in the fast-paced, exciting career in operations management.  As an Operations Supervisor, you will learn railroad operations in preparation to supervise conductors and locomotive engineers at a rail terminal or a road territory. To ensure you are set up for success, our Operations Supervisors must complete a conductor certification course to receive hands-on experience and exposure to our operations environment.


The railroad is an around the clock business, so prepare to work unconventional hours in varying weather conditions.  In this “boots on the ground” position, expect to spend time in rail towers, dispatch centers, and even riding trains. As an Operations Supervisor, you will be an integral part of moving freight safely and efficiently to our customers, which is our number one priority and the key to success at Norfolk Southern.


What makes a successful Operations Supervisor?

  • Leadership abilities
  • Problem-solving and decision-making skills
  • Ability to communicate effectively and build relationships  
  • Motivated, self-starter
  • Forward-thinking
  • Flexibility in a dynamic work environment
  • Commitment to leading a safe operation

What to Expect in the Work Environment

The nature of our industry requires a supervisor to be on the job nights, weekends, holidays, and on-call.  Supervisors will perform their duties both indoors and outdoors.  During your 8 month training program, expect at least 25% travel.  For promotional opportunity, candidates must be willing to relocate to other areas within the division.   

System Map:


Education / Experience

  • Bachelor’s/Master’s degree
    • Preferred Degrees: All majors considered
  • In lieu of a degree: 4 years of leadership experience from industries such as military, manufacturing, transportation and logistics

Projected Career Path

Operations Supervisor - Road/Terminal Supervisor - Sr. Road/Terminal Supervisor - Road/Terminal Manager/Road Manager Engineers - Sr. Road/Terminal Manager/Sr. Road Manager Engineers

 Company Overview

Norfolk Southern Corporation (NYSE: NSC) is a Fortune 300 organization and one of the nation’s premier transportation companies. Its Norfolk Southern Railway Company subsidiary operates approximately 19,500 route miles in 22 states and the District of Columbia, serves every major container port in the eastern United States, and provides efficient connections to other rail carriers. Norfolk Southern is a major transporter of industrial products, including chemicals, agriculture, and metals and construction materials. In addition, the railroad operates the most extensive intermodal network in the East and is a principal carrier of coal, automobiles, and automotive parts.


At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.


Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.


Nearest Major Market: Decatur