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Benefits Data Analyst

Date: Jul 24, 2021

Location: Atlanta, GA, US, 30318

Company: Norfolk Southern Corp.


Primary Purpose:

Assist with the administration of health, welfare and retirement benefit plans for employees, retirees and their dependents.


Principal Duties:

  • Acts as a liaison for day-to-day interactions with plan administrators and third-party benefits vendors.
  • Resolves editing and data file transfer errors and inconsistencies between Norfolk Southern systems and provider systems.
  • Ensures compliance with Federal acts and regulations including:
  • ERISA, COBRA, HIPAA, Railroad Retirement Act, Pension Protection Act, ACA, and Internal Revenue Code.
  • Ensures that benefits programs are carried out in accordance with Norfolk Southern's policies and procedures.
  • Provides assistance for inquiries and problems associated with benefits.
  • Collects and analyzes data necessary to complete compliance activities (5500s, audits, etc.), employee mailings, and vendor invoicing.
  • Collects, analyzes, and reports on employee benefit data for planning purposes
  • Assists with claims data auditing and reporting.
  • Processes credits and invoices for payment to Human Resources vendors using SAP, Electronic Funds Transfer, and other means.
  • Supports implementation of benefits programs.        


Job Related Experience:

  • Minimum Level:  1-2 years
  • Preferred Level:  Not specified



   Preferred Level:  Bachelor's Degree (BS)

   Preferred Majors:

  • Business
  • Business - Human Resources Management


Licenses / Certifications:

   Required:  None listed

   Preferred:  Certified Benefits Professional®; Certified Employee Benefits Specialist® (CEBS)


Technical Skills:

  • Microsoft Office, including Outlook, Teams, Excel, Powerpoint, and Word.
  • Expertise in Excel with creating formulas in spreadsheets, pivot tables, and v- lookup.
  • Previous experience with HRIS systems (SAP, Workday, Peoplesoft, etc.)


Skills and Abilities:

  • Analytical Thinking
  • Communication Skills
  • Customer Service
  • Time Management
  • Build Collaborative Relationships


Career Path:

  • Predecessor Jobs: none listed
  • Future Jobs: Senior Benefits Specialist; Manager Benefits



Job Family    

Individual Contributor

Job Description

Work Conditions

Environment: Office

Shift Work: No

On-Call: No

Weekend Work: No

Travel Required: 0 - 2 Days per Month,

Company Overview

Norfolk Southern Corporation (NYSE: NSC) is a Fortune 300 organization and one of the nation’s premier transportation companies. Its Norfolk Southern Railway Company subsidiary operates approximately 19,500 route miles in 22 states and the District of Columbia, serves every major container port in the eastern United States, and provides efficient connections to other rail carriers. Norfolk Southern is a major transporter of industrial products, including chemicals, agriculture, and metals and construction materials. In addition, the railroad operates the most extensive intermodal network in the East and is a principal carrier of coal, automobiles, and automotive parts.


At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.


Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.

Nearest Major Market: Atlanta