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Manager Business Process & Systems

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Date: May 25, 2019

Location: Norfolk, VA, US

Company: Norfolk Southern Corp.

Requisition 11748: Manager Business Process & Systems 


Job Description

This position will permanently relocate from Norfolk, VA to Atlanta, GA during the summer of 2021.


Primary Purpose:

The position supports various aspects of Intermodal and automotive operational and business intelligence needs.

Principal Duties:

  • Reviews and Evaluates existing Intermodal and Automotive Systems and identifies opportunities for functional improvements
  • builds Relationships with Business community to better Understand operational and BI needs
  • Gathers requirements, researches information requests, Streamlines processes, and performs project work in support of business growth
  • Supports and Develops software applications, websites, databases, Web tools, ad-hoc retrievals and reports in support of Intermodal and Automotive departments
  • Supports hardware solutions to support the Intermodal Business
  • Acts as Project Manager for small- to large-sized projects and Systems enhancements
  • Delivers Decision support solutions Utilizing SQL, Business Intelligence software or database technologies
  • incumbent may Manage a team or Act as the Primary owner of a significant business process

Job Related Experience:

Minimum Level: 3 Preferred Level: 3-5 years


Preferred Level: Bachelor's Degree (Any)

Preferred Majors:

  • Computer and information Sciences
  • Management information Systems
  • information Technology
  • eCommerce
  • Computer Engineering
  • Business

Technical Skills:

  • SQL Development Experience
  • report/dashboard Design and Development

Skills and Abilities:

  • Systems Thinking
  • Leadership
  • creative Thinking
  • Analytical Thinking
  • customer service
  • verbal Communication
  • Written Communication
  • knowledge of operational processes


Work Conditions

Environment: Office

Shift Work: No

On-Call: No

Weekend Work: Occasional

Travel Required: 0 - 2 Days per Month,

Company Overview

Norfolk Southern Corporation (NYSE: NSC) is one of the nation’s premier transportation companies. Its Norfolk Southern Railway Company subsidiary operates approximately 19,500 route miles in 22 states and the District of Columbia, serves every major container port in the eastern United States, and provides efficient connections to other rail carriers. Norfolk Southern is a major transporter of industrial products, including chemicals, agriculture, and metals and construction materials. In addition, the railroad operates the most extensive intermodal network in the East and is a principal carrier of  coal, automobiles, and automotive parts.

Norfolk Southern is an equal opportunity employer including veterans and disabled.

Nearest Major Market: Hampton Roads

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