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Systems Analyst-Intermodal & Automotive

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Date: Feb 21, 2019

Location: Norfolk, VA, US

Company: Norfolk Southern Corp.

Requisition 11226: Systems Analyst-Intermodal & Automotive 


Job Description

Primary Purpose:
Manages and supports the technical information needs of Intermodal Marketing and Intermodal Operations. This includes supporting databases, writing queries, analyzing data, testing software changes and creating presentations.

Principal Duties:

  • Captures, analyzes and documents business processes
  • Interprets data, analyzes results using statistical techniques and provides ongoing and ad hoc support for data requests
  • Researches technical issues, develops appropriate documentation and clearly communicates resolution back to internal and external customers
  • Acts as liaison between the Intermodal business group and IT department and is able to communicate in both technical and non-technical terms
  • Performs user acceptance testing and quality assurance for system enhancements and bug fixes
  • Performs the monthly budget reconciliation and processes credit card charges and invoices
  • Monitors and supports multiple group mailboxes, providing prompt resolution to internal and external customer inquiries
  • Manages mid to medium sized Intermodal system projects and initiatives

Job Related Experience:
   Minimum Level:  3-5 years
   Preferred Level:  6-10 years

   Preferred Level:  Bachelor's Degree (Any)
   Preferred Majors:
      - Business
      - Computer and Information Sciences

Technical Skills:
 - SQL

 - General understanding of networking principles

 - Hardware knowledge

Skills and Abilities:
 - Decision Making
 - Analytical Thinking
 - Organizational Support
 - Communication


Work Conditions

Environment:  Office
Shift Work:  No
On-Call:  Yes
Weekend Work:  Yes
Travel Required:  0 - 2 Days per Month

Company Overview

Norfolk Southern Corporation (NYSE: NSC) is one of the nation’s premier transportation companies. Its Norfolk Southern Railway Company subsidiary operates approximately 19,500 route miles in 22 states and the District of Columbia, serves every major container port in the eastern United States, and provides efficient connections to other rail carriers. Norfolk Southern is a major transporter of industrial products, including chemicals, agriculture, and metals and construction materials. In addition, the railroad operates the most extensive intermodal network in the East and is a principal carrier of  coal, automobiles, and automotive parts.

Norfolk Southern is an equal opportunity employer including veterans and disabled.

Nearest Major Market: Hampton Roads

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