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VP Operations

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Date: Dec 21, 2018

Location: Plymouth Meeting, PA, US

Company: Norfolk Southern Corp.

Requisition 11058: VP Operations 


Job Description

Primary Purpose:

Planning, organizing, setting and directing Crown Company policies, procedures and practices for our Truck & Brokerage Operations to ensure Safety, Service Quality, Capacity and Cost Control to satisfy our customers, drivers, employees and financial requirements.

Principal Duties:

  • Dispatch Management: oversee truck and brokerage dispatch centers.  Identify synergies adn promote collaboration between the two groups.
  • Direct fleet managers to insure safety, on-time service, cost controls and contract compliance are being met while maintaining the independent contractor relationship.
  • Direct recruiting departmetn to insure fleet supports on-time service goals, allows for growth and most importantly vets the quality of new drivers to achieve our safety goals.
  • Motor Carrier Administration - oversee department activities responsible for licensing equipment, paperwork and insurance requried to maintain our motor carrier status.
  • Develop and direct our safety department programs to achieve our goals and stay in compliance with FMCSA guidelines.
  • Conduct periodic terminal and customer visits to insure that day to day operations support safety and service objectives.
  • Participate in evaluating the pricing of new business and facilitate communication that deal requirements are discussed and all potential costs are identified.
  • Work with the Law department to keep the owner operator contract in sync with the current environment.  Act as company expert in dispositions during litigation cases.
  • Facilitate periodic employee meetings to discuss company performance and address concerns.
  • Work with NS Train operations to create awareness of needs and to ensure that ample train capacity exists to support on-time service and when trains can be annulled during customer shutdown to minimize cost.

Job Related Experience:

  • Minimum level: 10 years.
  • Driver operations safety & recruiting
  • Intermodal experience a plus


  • Preferred level: Bachelor's Degree

Skills and Abilities:

  • Strong leadership skills
  • Problem solving
  • Analytical ability
  • Communication skills
  • Interpersonal skills

Work Conditions

Environment: Office

Shift Work: No

On-Call: Yes

Weekend Work: Possible

Travel Required: 7-14 Days per Month,

Company Overview

Norfolk Southern Corporation (NYSE: NSC) is one of the nation’s premier transportation companies. Its Norfolk Southern Railway Company subsidiary operates approximately 19,500 route miles in 22 states and the District of Columbia, serves every major container port in the eastern United States, and provides efficient connections to other rail carriers. Norfolk Southern operates the most extensive intermodal network in the East and is a major transporter of coal, automotive, and industrial products.

We are a team of more than 27,000 employees working together to maintain our reputation as "The Thoroughbred of Transportation". As an industry leader, Norfolk Southern offers a competitive salary and an excellent benefits package.

Norfolk Southern is an equal opportunity employer including veterans and disabled.

Nearest Major Market: Philadelphia

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